Lead Partners Direct

FAQ

Frequently Asked Questions

Answers to the most common questions about our exclusive lead generation, guarantee, contracts and coverage.

What counts as an exclusive, qualified lead?

EXCLUSIVE means you are the only business receiving the lead. We never sell it to anyone else.

QUALIFIED means the customer is requesting a service your business delivers AND they’re located in your geographic territory.

Example: A homeowner in Newcastle searching for retaining wall construction would be a qualified lead for a retaining wall builder servicing Newcastle.

How is Google Ads Plus different from buying leads from bulk websites?

With bulk lead websites, you're buying the same lead as 3-5 other tradies. It becomes a race to the bottom on price. With Google Ads Plus, every single lead is 100% exclusive to you. You're the only tradie quoting the job. Plus, you get full transparency into your Google Ads account, daily reporting, and expert campaign management that continuously optimises for better results.

What DOESN'T count as a qualified lead?

We don’t count any of these as leads:

  • Spam calls or people trying to sell YOU something
  • Requests for services you don’t offer
  • Existing customers calling through other channels
  • Customers outside your geographic territory
  • People asking for supplies (not services)
How are leads tracked and verified?

Our telephone and website lead system tracks everything with:

  • Instant missed call email notifications
  • Full call recordings available on demand
  • Weekly Google Sheets reports sent directly to you
  • All leads reviewed weekly before your 4-weekly billing cycle
How long is the contract?

We don’t force you into long-term contracts. Your first month is paid upfront, and after that it’s month-to-month.

That said, you’ll get the best pricing if you commit to 6 or 12 months. But we’re not Netflix or Hipages - we’re a partnership, not a subscription trap.

What happens if I get MORE leads than forecasted?

You don’t pay extra. Simple as that. No billing fluctuations or surprise charges. If we overdeliver, those extra leads are on us.

What happens if I get LESS leads than forecasted?

No leads, no charge.

We deliver the agreed number of leads within 4 weeks, or we work for FREE until we do. This can happen due to weather, school holidays, seasonal demand, competitive activity, or interest rate changes.

We take the risk, not you. That’s the guarantee.

Can I pause my service during holidays or busy periods?

Yes! You can pause Fast Track for up to 4 weeks per year, including the Christmas and New Year period. Just give us notice and we’ll pause your campaigns - no penalties.

What trades and services do you work with?

We specialise in construction and trade businesses across Australia, including:

  • Concreting
  • Landscaping
  • Retaining Walls
  • Epoxy Flooring
  • Concrete Grinding/Polishing
  • Decking
  • Pool Fencing
  • Carports
  • Automatic Gates
  • House Demolition
  • Foundation Repair
  • And more!
Do you cover my area?

We work with trade and construction businesses across Australia - our current footprint spans Melbourne, Brisbane and Adelaide, and we're actively expanding nationwide. Get in touch to check availability in your specific territory.

A handful of questions on our individual product pages (Google Ads Plus, Digital Marketing) are still being finalised for this consolidated list - see those pages directly for the full set, or get in touch and we'll answer anything not covered here.

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